Return & Refund Policy
Your satisfaction is our priority - here's what you need to know
Coffee Products
No Returns Policy
While we do not accept returns on coffee products, please contact us at info@walacoffee.ca if there is an issue with your order so we can make it right.
Please share as much details as possible, which will help us to solve the problem. Wala team is only happy if you're happy.
Coffee Grinders
30-Day Return Policy
Coffee grinders are eligible for a 30-day return policy. We will only accept returns of Grinders if they are in unopened condition. Proof of purchase is required for a return.
Returns are accepted in-store, and online orders can be shipped back to our store at the customer's responsibility.
Return Requirements
Please add the proof of purchase inside the return box. We will not accept the return if the item is used or the box is opened.
Important Notice
We will not accept the return if the item is used or the box is opened. All returns must include proof of purchase.
Return Address
7111 Syntax Drive, Unit 334, Mississauga, ON
Have questions? We're here to help!
info@walacoffee.ca