Shipping Policy

Fast and reliable shipping to your door

Processing Time

Orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.

Domestic Shipping

Standard shipping: 5-7 business days. Express shipping: 2-3 business days. Free shipping on orders over $199.

International Shipping

International orders typically arrive within 10-20 business days. Customs fees and import duties may apply and are the responsibility of the customer.

Order Tracking

Once your order ships, you will receive a tracking number via email. You can track your package using this number on our website or the carrier's website.

Returns & Exchanges

We accept returns within 30 days of delivery. Items must be unused and in original packaging. Return shipping costs are the responsibility of the customer unless the item is defective.

Questions?

If you have any questions about shipping, please contact our customer service team at info@walacoffee.ca.